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    Privacy Policy

    Respecting the confidentiality of user data in accordance with the requirements of the Federal Law of the Russian Federation No. 152-FZ of 27.07.2006 "On Personal Data", as well as the Federal Law of the Russian Federation No. 149-FZ of 27.07.2006 "On Information, Information Technologies and Information Protection" is one of the fundamental principles of the activities of LLC “VP-PROM”.

    In order to comply with the requirements of Russian legislation on the protection of personal data, our company undertakes to use all necessary organizational and technical measures.

    This privacy policy describes what types of data we collect and how we use the personal information obtained when using the website.

    1. Legislation of the Russian Federation on personal data

    Federal Law No. 152-FZ "On Personal Data" regulates issues related to the processing of personal data of individuals and establishes the obligations of operators to ensure the protection and confidentiality of such data.

    Federal Law No. 149-FZ "On Information, Information Technologies and Information Protection" establishes general rules for the circulation of information, as well as its protection and restrictions on its distribution on the Internet.

    Any company or operator engaged in the processing of personal data is obliged to apply appropriate measures and transparently provide information about the methods of data processing.

    2. Purposes of personal data collection and processing

    In accordance with the requirements of Russian legislation, personal data is used exclusively for the purpose of implementing our relationship with the clients of the company: ordering, sales, order processing, delivery, warranty, or customer service.

    3. What personal data is subject to processing?

    We collect information to provide maximum convenience when using our services. In most cases, the personal data we collect is provided directly by you when you perform the following actions:

    1. request assistance from our customer support service (for example, a phone number);
    2. fill out contact forms or request any information from us (for example, an email address).

    We may also collect additional information when providing you with Services in order to ensure their quality and security. These methods may include automated data collection tools.

    4. How we use the information obtained

    According to Federal Law No. 152-FZ "On Personal Data", personal data relates exclusively to the relationship between our company and the client. We ensure the confidentiality of the information received and use it only for the purposes for which it was collected.

    We use your personal data for the following purposes:

    4.1. To communicate with clients
    • Access to the website – when visiting vp-prom.ru, server log files are automatically saved each time a web page is opened. The data may include IP address, date and time of access, HTTP response code, amount of data transferred, browser type, and operating system.
    • Determining location – using the IP address, it is possible to determine the user’s region. We do not store the IP address for the purpose of constant tracking.
    4.2. Data for communication with clients

    We may contact you to inform you about our services and offers if you have given your consent. Possible means of communication:

    • email;
    • text messages (SMS);
    • phone calls.

    If you believe that someone has provided us with your personal data without your consent, please contact us at info@vp-prom.ru to have it removed.

    4.3. To comply with requests from state authorities

    We may disclose information about you to state authorities and law enforcement agencies in cases provided for by the legislation of the Russian Federation.

    4.4. For web analytics

    We use web analytics services (such as Google Analytics, Yandex.Metrica) to analyze traffic and improve the quality of the website.

    4.5. For cookies

    Our website uses cookies to improve user experience and analyze website performance. You can disable cookies in your browser settings, but this may affect the proper functioning of the website.

    4.6. For third-party websites

    Our website may contain links to third-party resources. We are not responsible for the privacy policies or content of such websites and recommend reviewing their terms when visiting them.

    5. Recipients of personal data

    Access to personal information or its transfer may be granted to:

    • Employees of our company to perform their duties;
    • Logistics department for order delivery;
    • Company partners;
    • Payment / banking service providers;
    • Marketing service providers;
    • IT service providers;
    • State authorities of the Russian Federation in accordance with the law.

    Legal grounds

    For more detailed information, you may refer to the applicable legislation:

    • Federal Law of the Russian Federation No. 152-FZ of 27.07.2006 "On Personal Data";
    • Federal Law of the Russian Federation No. 149-FZ of 27.07.2006 "On Information, Information Technologies and Information Protection";
    • Other regulatory acts of the Russian Federation in the field of information protection.

    The person responsible for the personal data security policy within vp-prom.ru is the Director of the company, who can be contacted via email: info@vp-prom.ru.